How WriteCare works

WriteCare aims to offer you great value for money as well as high standards of editorial support tailored to your needs and objectives. I try to take into account the challenges facing health and care communication and engagement, including budget constraints, accountability and governance issues, and internal processes.

Understanding what you need and want

From the outset, and right the way through a project, WriteCare will work with you to explore your specific objectives and intended outcomes, and how best to achieve them.

We’ll talk through your initial brief so I’m really clear about what you want me to do (and when), as well as the thinking behind the project and who the written content is aimed at.

I hope we can develop an open and constructive dialogue that enables me to really add value, including by coming up with useful suggestions as well as offering a fresh perspective. I always try to be flexible so together we can manage any changing circumstances, like deadlines unexpectedly brought forward because of external factors.

I mostly work remotely – which has benefits, such as the ability to deliver at short notice by working in the evening or at weekends – but am happy to travel as required.

You can download a fuller explanation of how I work here.

Taking a professional approach

I aim to act in a professional manner at all times, and have developed a series of WriteCare policies to support this approach. These cover important issues such as privacy, confidentiality, security, equality and diversity, quality standards, environmental sustainability and sub-contracting. You can download a summary of my policies here.

WriteCare is part of my overall business, Vicky Burman Communications Ltd, which is registered with Companies House (registration number 07164212) and employs a professional accountancy practice to ensure it is fully tax compliant. I’m registered with the Information Commissioner’s Office as a data controller.

The company has ongoing professional indemnity (£1m cover), public liability (£2m) and employer’s liability (£10m) insurance but to date has never needed to make a claim.

Offering good value for money

My hourly and daily rates vary according to the particular type of support you need, but are in line with writing and editing fees recommended by professional bodies I belong to, specifically the Chartered Institute of Editing and Proofreading and National Union of Journalists.

I will look at each project individually and work with you to agree an estimated cost (and payment schedule) based on what skills are required, how long it will take to complete and any specific requirements, such as a fast turnaround. I know health and care budgets are often tight, and I’m scrupulous about logging the hours I spend on a project so you may be charged less than the estimate if I manage to finish it more quickly than expected.

You can download details of my rates here.