Satisfied customers

WriteCare (in the form of writer and editor Vicky Burman) has built a good reputation within the health and care sector, with many longstanding and repeat clients.

On the right are some of the organisations WriteCare has worked for on a wide range of projects, including writing, editing and proofreading website and intranet content, sales and marketing communication, newsletters and magazines, annual reports, policy and strategy documents, clinical guidance and training materials, case studies and leaflets. Some clients have asked WriteCare to report on seminars and conferences, help plan communications, hold workshops for staff and develop house style guides.

Much of WriteCare’s work comes through word of mouth. Here’s a selection of some of the nice things clients have said over the years.

“Vicky has worked with me on extremely difficult and demanding projects that have required first class writing and editing skills, as well as the ability to negotiate with customers. She is a true professional with very high standards who puts in enormous amounts of effort and time – often well above what’s expected – in order to achieve the desired result. She would be my first choice – every time.” Diane Harrison, former communications and engagement specialist, Midlands and Lancashire Commissioning Support Unit
“Vicky was hired to help launch a new intranet. With over 200 sites to review and stakeholders to liaise with, it was no small task! Vicky’s expertise in writing for healthcare organisations was evident from the start. Her attention to detail was excellent and her thorough approach on the complex project was exactly what was required, and ensured a successful launch. Vicky also added value beyond the specified brief; working with her was a real pleasure.” Binal Jani, former internal communications manager, St Andrew’s Healthcare
“Vicky is a talented writer and communicator who brings skills and energy to teams and projects. She’s experienced, committed and works to high quality standards on projects big and small. Great to work with too!” Delphine Abbott, communications manager, NHS England
“Vicky goes the extra mile with minimum guidance; a good editor and easy to work with.” Duncan Grant, director, Ashridge Communications
“Vicky has an excellent understanding of the health service. She has reviewed quite complex documents and turned them into simple, easy to understand summaries. She has excellent proofreading skills, identifies any inconsistencies and always meets her deadlines.” Toni Carlile, former communications manager, Burton Hospitals NHS Foundation Trust
“Vicky is an excellent writer. She can take a brief and translate it into a relevant feature accurately targeted towards our readership through content and language. She has a timely approach and exceptional proofreading skills.” Lisa Carr, editor, Care Talk
“Vicky is at all times focused, reliable and conscientious. She has an insight and knowledge of health and social care that enables her to pick up on the issues, understand the nuances, create a cogent proposal and deliver a commendable end result.” Janet Crampton, health and care commissioning consultant (former Department of Health programme manager)

And here are some examples of feedback on individual pieces of work.

 “The coronary artery bypass graft review is outstandingly good – really enjoyed reading and reviewing!” Bupa expert clinical reviewer
 “I really like the blog. Nicely packaged and concise, with tangible examples and a supportive, accessible tone.” Bupa online health content editor