WriteCare is not alone in believing the right words, written in the right way, and read at the right time, make a massive difference to anyone who uses health and care services.
These organisations are all good sources of advice and support.
- The Patient Information Forum wants to make consumer health information central to high quality, patient-centred care.
- The Information Standard helps people quickly identify reliable sources of quality evidence-based health and social care information.
- The Association for Healthcare Communications and Marketing encourages people working in NHS communications, public engagement and marketing to share ideas and experiences.
- The Plain English Campaign believes that everyone should have access to clear and concise information and has been campaigning against gobbledygook, jargon and misleading written communication since 1979.
- The Plain Language Commission produces free guides to writing clearly as well as useful articles and a regular newsletter.
You’ll find some useful resources gathered through the Involvement Patient and Public Participation programme. This aims to bring together engagement support and guidance, with the ultimate goal of giving people more of a say on healthcare services. There’s a series of ‘Involvement insights’ available offering advice on different aspects of engagement, from hosting events, to setting up patient and public participation groups, developing surveys and using social media.