On this page you’ll find some simple tips from WriteCare on producing effective health and care information, looking at different aspects of communication as well as specific editorial skills and important things to consider from the outset, such as what outcomes you want and how to find an appropriate style and tone.
Need help cutting out the jargon in your health and care communications? The meaning of seemingly straightforward terms like ‘carer’ or ‘commissioner’ may seem obvious to you but not your target audience, and it can sometimes be a challenge to find other ways of phrasing things.
- Think Local Act Personal and the Social Care Institute for Excellence have produced a guide giving clear explanations of 52 words and terms commonly used in social care. You can download a copy here or search a regularly updated online version on the Think Local Act Personal website.
Making sense of NHS acronyms
There are so many abbreviations and acronyms in the NHS (and health and care generally), it can be hard to keep track of what they stand for, let alone what they actually mean in some cases.
- NHS Choices offers an online jargon buster aimed at carers that you may find useful.
- There’s a list of acronyms and abbreviations relating to NHS processes and systems on the old NHS Digital web pages, and a glossary of specific cyber security terms on its current site.
Protecting your information
With so much communication happening online, you need to be aware of the risks to the information you handle and the systems you use to store and share it. The Care Provider Alliance and NHS Digital have produced a straightforward to introduction to cyber security. It is particularly aimed at care providers, but helpful to anyone who wants to know the basics. Download a copy here.